Three paths, many possibilities

At Frontiers, leaders from groundbreaking companies join with Slack partners, customers, and technologists to explore new ways of working together. This year, we’ve created three different tracks to guide you toward the sessions, the workshops, and the speakers best for your particular role or organization.

Pathfinder Track

For business leaders looking to chart a better course

Learn how teams across Sales, Engineering, HR and more use Slack to ensure clarity of purpose, drive strategic alignment, and streamline execution.

Opportunity Track

For IT leaders and experienced admins seeking greater success

Learn from peers’ evaluation journeys and success criteria, as well as explore concrete use cases.

Curiosity Track

For developers looking for immersive training and fresh ideas

Get hands-on experience on the entire app development process, and swap advice with Slack development experts.

Agenda

Day 1, April 24th

7:30am
Registration and breakfast
9:00am
Executive welcome: Opening keynote and special guest Stewart Butterfield CEO and co-founder, Slack Serena Williams Tennis champion, entrepreneur
10:20am
Cross-functional collaboration: Alignment strategies for shared use
Slack works best when everyone’s on the same page, or at least in the same workspace. Discover ways to make companywide use of Slack welcoming to all teams, regardless of function or tech-savviness. We’ll talk about cross-functional collaboration strategies to keep everyone aligned and in tune, boosting agility and making the most of software investments. 10:20am-11:00am
Session Tags
Beginner Comms End-User IT HR Marketing Sales
Above and beyond: Exceeding your business goals with Slack Stephen Franchetti VP of IT, Slack
In today’s fast-changing workplace, alignment and agility are essential for success. Learn how to leverage Slack as a collaboration hub to help your company stay aligned and achieve more. We will reveal practical product features and best practices that will help you realize the full value of Slack, and the full potential of your talent and technology. 10:20am-11:00am
Session Tags
Beginner Intermediate Admin Engineering IT
State of the platform: Where we’re going and how you can join us Ellie Powers Director of Product, Platform, Slack Brian Elliott VP and GM, Platform, Slack Bear Douglas Director of Developer Relations, Slack
Kick off two days of immersive training with a celebration exploring how far we’ve come and what’s on the horizon. Learn about the latest Slack platform features, hear inspirational stories about what’s possible, and chart a course for your personal curriculum at this year’s Frontiers. 10:20am-11:00am
Session Tags
Beginner Developer Engineering IT
11:15am
Executive view: Transforming your business with transparency and agility
During this fireside chat, executives will share how Slack helps them stay focused and informed, especially when they’re on the go and short on time. Hear about features to increase transparency and alignment. Learn how they find important files, context, and conversations in Slack: everything they need to help their teams thrive and meet their next big goal. 11:15am-11:55am
Session Tags
Beginner End-User Engineering IT Marketing Sales
Scaling from 10 to 10,000 users: Structuring Slack effectively (Part 1 of 2)
Whether you had an initial strategy for Slack at your organization or not, we’ve got you covered. Learn all the must-do’s and best practices that set teams up for success, no matter their size. We’ll cover everything from change management to ongoing education; so your organization’s Slack usage can keep growing, but without the growing pains. 11:15am-11:55am
Session Tags
Beginner Intermediate Admin Engineering IT
Building user-centric app experiences with Block Kit (Part 1 of 2) Mark Benussi Technical Manager, Customer Success, Slack
To move work forward, app experiences must be engaging, intuitive, and provide value to the user. In this session, you’ll learn how Block Kit – the new UI framework for Slack apps – enables you to build app messages that inspire action. We suggest you attend this workshop before part two in the afternoon. 11:15am-11:55am
Session Tags
Intermediate Developer Engineering IT
11:55am
Lunch; expo area open
1:30pm
Product innovation keynote and customer spotlight Tamar Yehoshua Chief Product Officer, Slack Bob Frati SVP, Sales and Customer Success, Slack Guy Raz Award-winning reporter; radio and podcast host and creator, Slack
3:00pm
Anticipating, monitoring, and managing incidents via Slack
Hear why—and how—leading enterprises use Slack to monitor network quality, respond to incidents, and keep customers happy. We’ll cover how Slack keeps multiple departments aligned and in sync. See how teams use Slack to share essential information and interact with customers in real time, reducing time to resolution. 3:00pm-3:40pm
Session Tags
Beginner End-User Engineering
Apps in Slack: Getting more value out of your tech stack
Did you know the average enterprise uses more than 1,100 cloud services? As companies move toward best-of-breed providers, your tools must work together. We’ll cover how Slack helps customers get more from existing tools—both third party and internally built. Plus, we’ll preview new ways Slack will sync with your email, calendar, files, and more. 3:00pm-3:40pm
Session Tags
Beginner Intermediate Admin Engineering HR IT Marketing Sales
Building user-centric app experiences with Block Kit (Part 2 of 2)
Armed with the fundamentals of interactive app building, we’ll go even deeper with Block Kit. In this workshop you’ll rapidly prototype app experiences with the Block Kit Builder. Design and build apps that inspire clear, action-oriented user experiences. Attending part one of this session in the morning is recommended, but not required. 3:00pm-3:40pm
Session Tags
Advanced Developer Engineering IT
3:40pm
Afternoon break; expo area open
4:20pm
Closing keynote with special guests
5:20pm
Sponsor happy hour; expo area open
6:30pm
Frontiers celebration It’s all happening at the Exploratorium.

Day 2, April 25th

8:00am
Breakfast; expo area open
9:30am
Product and partner innovation; keynote and customer spotlight Christina Kosmowski VP, Customer Success, Slack Brad Armstrong VP, Business and Corporate Development, Slack
10:45am
How Engineering does DevOps using Slack Dusty Pearce Director, Service Engineering, Slack
See how DevOps teams use Slack, from code reviews to cross-functional communication. We’ll show how technical teams centralize and automate their workflows through Slack using all their favorite tools and apps. You’ll come away with an understanding of how Slack helps DevOps teams work more efficiently, leading to stronger features and faster releases. 10:45am-11:25am
Session Tags
Beginner End-User Customer Service Marketing Sales
Slack’s product roadmap: What’s coming soon Jess Fain Chief of Staff, Product, Slack
Get a sneak peek into what’s next for Slack. For admins, we’ll preview new security controls, plus tools to manage channels and provide insight into Slack usage. We’ll also show a variety of new features designed to help your users focus and get essential information faster. We’ll wrap up with a Q&A, so bring your questions. 10:45am-11:25am
Session Tags
Advanced Intermediate Admin Engineering HR IT
Beyond APIs: Everything (else) you need to build a Slack app at your organization Jim Ray Senior Developer Advocate, Slack
Building on the Slack platform can help your organization accomplish more. Learn how to assemble the right team, decide which app to build, how to work with IT, and how to handle security concerns. As a bonus, we’ll teach you how to get your team to adopt your app with a few promotion techniques. 10:45am-11:25am
Session Tags
Intermediate Developer Engineering IT
11:40am
HR, Slack, and cultivating positive employee experiences Robby Kwok VP, People, Slack
Learn how Slack makes a positive impact on new and existing employees by streamlining and accelerating core HR processes such as hiring, onboarding, and internal communications. We’ll show how connecting employees to the people, knowledge, and software they need, in a single collaboration hub, improves employee experience and pushes productivity further. 11:40am-12:20pm
Session Tags
Beginner Comms End-User HR Marketing
Balancing adoption, agility, and security in Slack Larkin Ryder Director, Product Security, Slack
Collaboration tools need to drive business value but also keep data secure. In this two-part session, we’ll walk through Slack’s security offerings, and then hear from a customer about how it uses specific Slack features to meet its security objectives. Learn how Slack helps companies manage privacy concerns, without sacrificing usability. 11:40am-12:20pm
Session Tags
Beginner Intermediate Admin Engineering IT
Slackathon: A hands-on workshop (Part 1 of 3) Colm Doyle Developer Relations Lead, EMEA, Slack
Tackle your real-world business challenges at the first-ever Frontiers Slackathon. Work on your own (or in a group, if you prefer) to show off your newfound empathic design and Block Kit Builder skills and compete against your peers for prizes. We’ll break at lunch, then reconvene for more build-time and a Slack and Tell judging session. 11:40am-12:20pm
Session Tags
Intermediate Developer Engineering IT
12:20pm
Lunch; expo area open
1:50pm
Slack for Sales: Boost your time to value
Slack and key Slack customers will share essential how-to’s for sales teams. Hear how Slack can shorten the sales cycle, increasing time to value and creating opportunities for “anytime, anywhere” selling. Find new ways to streamline your current sales processes, and see apps in action that’ll help your team achieve more with less effort. 1:50pm-2:30pm
Session Tags
Intermediate End-User Engineering IT
Scaling from 10 to 10,000 users: Managing Slack efficiently (Part 2 of 2)
Let’s explore specific features you can leverage to manage Slack easily and efficiently. From streamlining workflows for evaluating and approving apps, to creating workspaces that help increase team’s productivity, we’ll walk you through our top tools for admins. 1:50pm-2:30pm
Session Tags
Advanced Intermediate Admin Comms HR IT
Slackathon: A hands-on workshop (Part 2 of 3)
It’s time to get your hands back on the keyboard, building a prototype of your Slack app, or sprucing up one you've written in the past. Once your prototype has some steam, pitch the reasons it’s the best to a panel of expert judges during Slack and Tell. May the best app win! 1:50pm-2:30pm
Session Tags
Advanced Developer Engineering IT
2:45pm
Unlocking better customer service with faster, connected teams
See how bringing multiple departments into Slack—including Customer Service, Marketing, and Engineering—turbocharges its benefits. Hear from customers how Slack helps centralize shared knowledge, leading to faster customer-issue resolution, and greater customer empathy. 2:45pm-3:25pm
Session Tags
Beginner End-User Customer Service
Work beyond your organization’s walls with Slack Paul Rosania Director of Product, Slack Julia Grace Senior Director of Engineering, Slack
Slack isn’t just where your team works: It’s where your people collaborate with vendors, clients, and contractors. In this session, we’ll show how real-life teams work inside Slack with external parties using Shared Channels and guest accounts. Then we’ll dive into some best practices (e.g., channel naming, time limits) for managing external work in Slack. 2:45pm-3:25pm
Session Tags
Beginner Intermediate Admin Comms Engineering IT
Slackathon: A hands-on workshop (Part 3 of 3)
It’s time to get your hands back on the keyboard, building a prototype of your Slack app, or sprucing up one you've written in the past. Once your prototype has some steam, pitch the reasons it’s the best to a panel of expert judges during Slack and Tell. May the best app win! 2:45pm-3:25pm
Session Tags
Advanced Developer Engineering IT
3:25pm
Afternoon break; expo area open
3:45pm
Closing keynote with special guests Dr. Mae Jemison First African-American woman in space; founder and president, The Jemison Group
4:45pm
Closing sponsor reception